This Disclaimer (“Disclaimer”) governs the use of the digital payment services (“Services”) offered by (Website Name) (“Company,” “We,” “Us,” or “Our”). By accessing or using our website, mobile application, APIs, or any related services, you (“User,” “You,” or “Your”) confirm that you understand and agree to the terms outlined below.

No Guarantee of Uninterrupted Service

Although we strive to maintain continuous availability of our Services, we do not warrant uninterrupted, error-free, or fully secure access to our platform. Interruptions may arise due to system maintenance, upgrades, technical malfunctions, or events beyond our reasonable control.

Transaction Processing

  • We operate solely as an intermediary facilitating payment transactions between merchants and their customers.
  • We are not liable for the quality, safety, legality, or fulfillment of goods or services purchased through our platform. Any disputes concerning such transactions must be resolved directly between the buyer and the merchant.
  • Transactions may be delayed, rejected, or declined due to factors including but not limited to banking or network outages, insufficient balance, fraud screening measures, or regulatory compliance requirements.

Regulatory Compliance

We adhere to applicable Indian laws, including the Digital Personal Data Protection Act, 2023 (DPDP Act), the Information Technology Act, 2000, RBI Guidelines.

Users are responsible for ensuring that their use of our Services complies with all relevant laws and regulatory obligations.

No Financial or Legal Advice

The information made available on our website or through our Services is intended solely for general informational purposes and does not constitute financial, legal, or tax advice. You should seek guidance from a qualified professional before making financial or legal decisions.

Third-Party Links and Services

  • Our platform may include links to third-party websites, applications, or services. We neither control nor endorse these external entities and are not responsible for their content, terms, privacy practices, or operational policies.

Security and User Responsibility

  • We employ robust security safeguards to protect your information. However, we cannot guarantee absolute protection against cyber threats, unauthorized access, or malicious activities.
  • You are solely responsible for protecting your account credentials, payment information, and any personal data shared while using our Services.

Limitation of Liability

  • To the fullest extent permitted by law:
  • We shall not be held responsible for any direct, indirect, incidental, consequential, or special damages arising from your use of our Services.
  • Our total liability for any claim related to the Services shall not exceed the transaction fees paid to us for the specific transaction involved.

Changes to This Disclaimer

We reserve the right to revise this Disclaimer periodically to reflect updates in our Services, legal requirements, or regulatory standards. Continued use of our Services after such revisions indicates your acceptance of the updated Disclaimer.

If you disagree with any part of this Disclaimer, you must immediately stop using our Services.